Cookies Policy

Understanding how we use cookies

1. Introduction

This Cookie Policy explains how SyntraFlow uses cookies and similar technologies to enhance your experience. By using our platform, you agree to our use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us improve functionality, security and user experience.

3. Types of Cookies We Use

We use the following types of cookies on the SyntraFlow system:

Essential Cookies

These cookies are necessary for the website to function properly. They enable:

  • Secure login and authentication
  • Navigation and access to key features

Performance Cookies

These cookies help us analyse how users interact with the platform so we can improve performance. We collect:

  • Usage statistics and error reports
  • Information about slow-loading pages

Functionality Cookies

These cookies enhance your experience by remembering your preferences, such as:

  • Language and display settings
  • Previous login details (if selected)

Security Cookies

We use security cookies to detect fraud, prevent unauthorised access, and protect user data.

4. Third-Party Cookies

We may use trusted third-party services that also set cookies, such as:

  • Analytics providers to track usage patterns
  • Authentication providers to support secure logins

5. Managing Cookies

You can control and manage cookies in your browser settings. Options include:

  • Blocking all cookies
  • Deleting existing cookies
  • Setting notifications when cookies are being used

However, disabling essential cookies may affect the functionality of the system.

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in law or system functionality. Any updates will be posted on this page.

7. Contact Information

For any questions about this Cookie Policy, please contact us at:

Email: support@syntraflow.io